# Honeyfund.com > Honeyfund.com knowledge base – help articles and documentation. ## All About Honeyfund - [Who Started Honeyfund?](https://help.honeyfund.com/en_us/who-started-honeyfund-HkPPdHJkl.md): Honeyfund was created by a real couple who wanted a honeymoon registry that didn't charge exorbitant fees. - [How Does Honeyfund Work?](https://help.honeyfund.com/en_us/how-does-honeyfund-work-rJ9iL_B1Jl.md): Receive Honeyfund gifts as cash or gift cards—fast, flexible, and fee-free options via Wallet or direct bank deposit. No fees for guests! - [How Honeyfund Stays Free to Set Up](https://help.honeyfund.com/en_us/how-honeyfund-stays-free-to-set-up-H1sj8dHJJx.md): Free honeymoon registry with no platform fees-powered by partner support and fee-free gift options. - [Which Countries Does Honeyfund Support?](https://help.honeyfund.com/en_us/which-countries-does-honeyfund-support-HJLi8Or1kl.md): What countries does Honeyfund support? - [Is Honeyfund Only for Honeymoons?](https://help.honeyfund.com/en_us/is-honeyfund-only-for-honeymoons-H1XWvOBkye.md): Use Honeyfund for any milestone—weddings, honeymoons, anniversaries, babymoons, new homes, or other savings goals. Open your Honeyfund today! - [Why Couples Trust Honeyfund](https://help.honeyfund.com/en_us/why-couples-trust-honeyfund-ByWZwdSyJg.md): Free honeymoon registry with 5-star support, fee-free gift options, fast payouts, and a customizable wedding website—all in one!honeymoon or other s - [Is Honeyfund Safe?](https://help.honeyfund.com/en_us/is-honeyfund-safe-rJusLOr1yl.md): With nearly two decades in the cash wedding gift industry we know how to protect you and your guests! - [Can You Book Travel Through Honeyfund?](https://help.honeyfund.com/en_us/can-you-book-travel-through-honeyfund-rJNZwdBkkx.md): Gifts from loved ones help pay for your travel. Book with a deal from our travel partners or your preferred provider—Honeyfund doesn’t handle booking. - [What If We Don’t Receive Enough Honeyfund Gifts? Tips and Options](https://help.honeyfund.com/en_us/what-if-we-dont-receive-enough-honeyfund-gifts-tips-and-options-rJHw_rkJe.md): Plan your Honeyfund by estimating guest contributions, covering essential travel costs, and using gifts to fund your honeymoon experiences. - [Our Partners](https://help.honeyfund.com/en_us/our-partners-rJCtJSlIyl.md): PayPal Amazon Hotelscom All gift card brands ## Receiving Gifts and Payment Settings - [How to Receive Honeyfund Gifts](https://help.honeyfund.com/en_us/how-to-receive-honeyfund-gifts-S1I7nWuNZl.md): Learn how gifts are received through Honeyfund Wallet or My Bank Account, what each option means, and how to redeem gifts when applicable. - [Does Honeyfund Charge Fees for Receiving Gifts?](https://help.honeyfund.com/en_us/does-honeyfund-charge-fees-for-receiving-gifts-SkOKnTLVex.md): Find out if there are any fees for receiving gifts and what to expect. - [Where to View Your Honeyfund Gifts](https://help.honeyfund.com/en_us/where-to-view-your-honeyfund-gifts-Sy2q3OJzZe.md): View and redeem your Honeyfund gifts from your Dashboard: see gift details and redemption options. - [Honeyfund Wallet: How It Works](https://help.honeyfund.com/en_us/honeyfund-wallet-how-it-works-S1vjtYxVxe.md): Redeem Honeyfund gifts your way—flexible funds, gift cards, Honeyfund Mastercard, and more. Easy, fast, and perfect for your dream honeymoon. - [Can I transfer Honeyfund Wallet gifts to my bank?](https://help.honeyfund.com/en_us/can-i-transfer-honeyfund-wallet-gifts-to-my-bank-S1xxnn5Lgl.md): Learn how to redeem Honeyfund Wallet gifts and why they can't be transferred to a bank account. Choose PayPal, Venmo, or gift cards to access your funds. - [How to Send Honeyfund Gifts to PayPal or Venmo](https://help.honeyfund.com/en_us/how-to-send-honeyfund-gifts-to-paypal-or-venmo-HkLmntqUge.md): Redeem Honeyfund Flex Funds to PayPal or Venmo with a 2.2% fee. Funds typically arrive next day. Min. $100, max. $2,500 per request. - [Help With Redeeming to PayPal or Venmo](https://help.honeyfund.com/en_us/help-with-redeeming-to-paypal-or-venmo-HkKDDuSJkg.md): Trouble redeeming via PayPal or Venmo? Learn why here! - [Honeyfund Payout Timing: When Will I Get My Money](https://help.honeyfund.com/en_us/honeyfund-payout-timing-when-will-i-get-my-money-HJhHw_HJkl.md): Learn when Honeyfund gifts arrive—instant gift cards, next-day PayPal/Venmo, or 2–5 days for bank deposits via Stripe. - [Can Givers Use a Different Currency on Honeyfund?](https://help.honeyfund.com/en_us/can-givers-use-a-different-currency-on-honeyfund-Sk32mg4vle.md): Guests worldwide can contribute to your Honeyfund! Gifts are converted to your accepted currency based on the exchange rate. Learn more about receiving gifts - [My Bank Account: How It Works](https://help.honeyfund.com/en_us/my-bank-account-how-it-works-SJyChtlVgx.md): Cash gifts via Stripe go straight to your bank in 2–5 days. Safe, automatic transfers, fees, currency - [How to update your linked bank account](https://help.honeyfund.com/en_us/how-to-update-your-linked-bank-account-SyJIwOH1Je.md): Update your linked bank account in Payment Settings. Funds transfer automatically via Stripe within 2–5 business days from the gift date. - [How to Update Your Honeyfund Payment Options](https://help.honeyfund.com/en_us/how-to-update-your-honeyfund-payment-options-BkNh8dr1kl.md): Update your payment settings from your Dashboard to use Honeyfund Wallet or My Bank Account. Changes apply to gifts received after the update. - [How do I refund a gift?](https://help.honeyfund.com/en_us/how-do-i-refund-a-gift-rkxIvdHJkx.md): Need to refund your gift giver? Contact our support team for quick assistance—we’re here to help with any refund requests. now - [Why isn’t a gift showing in my account?](https://help.honeyfund.com/en_us/why-isnt-a-gift-showing-in-my-account-H1P3U_BJyg.md): Gifts appear on your Gifts page. Some may undergo manual review before you can open them. Check Redemption History for redeemed Gift Cards. - [I chose the wrong gift card—can I change it?](https://help.honeyfund.com/en_us/i-chose-the-wrong-gift-cardcan-i-change-it-rJ_kwuByJx.md): Most digital gift cards cannot be reversed. Review the gift card’s terms and conditions before redeeming. - [Why don't my gift quantities match my gifts received?](https://help.honeyfund.com/en_us/my-gift-quantities-don't-match-my-gifts-received-rkFgPuB11l.md): If gift quantities change after editing, subtract received gifts from the original request to see what’s remaining. Contact support for help. - [How do I send thank you notes?](https://help.honeyfund.com/en_us/how-do-i-send-thank-you-notes-ByTGZBK_Jl.md): Go to your Gifts page and click “Send a Note” under each gift to quickly thank your giver and confirm you’ve received their gift. - [What is Honeyfund Gives?](https://help.honeyfund.com/en_us/what-is-honeyfund-gives-Skyww_ByJe.md): Honeyfund Gives is optional. Donations support our mission to keep Honeyfund free and help more couples enjoy their dream honeymoon. - [Can I contact an unknown gift giver?](https://help.honeyfund.com/en_us/can-i-contact-an-unknown-gift-giver-SypiU_BJ1g.md): Find “Gifts Received” on your gifts page, click “Send a Note” on the gift, and email the giver directly. - [What’s the 2x challenge & how do I enter?](https://help.honeyfund.com/en_us/what's-the-2x-challenge-and-how-do-i-enter-SJQdw_HJ1e.md): Get your Honeyfund gifts doubled! U.S. Wallet users are auto-entered to win up to $5,000. Drawings held four times a year. Learn how it works. ## Customizing My Honeyfund Page - [How do I customize my Honeyfund?](https://help.honeyfund.com/en_us/how-do-i-customize-my-honeyfund-Hk6yhaXPxg.md): Customize your Honeyfund website with themes, photos, and more. Personalize sections, hide content, and share your registry with ease. - [Why can't I upload my photos?](https://help.honeyfund.com/en_us/cant-upload-photos-rJ1WwdHyke.md): Please make sure your photo is in jpg format and that the file size is smaller than 5 MB To reduce the file size visit Photoshopcom You should also chec - [How do I edit the message shown at checkout?](https://help.honeyfund.com/en_us/how-do-i-edit-the-message-shown-at-checkout-rJxOdrpO1e.md): The text shown as the Checkout message for your guests can be changed by updating the Welcome Friends Family section of your Website tab - [Can I edit my Honeyfund page after publishing?](https://help.honeyfund.com/en_us/can-i-edit-my-honeyfund-page-after-publishing-Hk_C8Oryke.md): Customize your Honeyfund URL in the Share tab, but avoid changing it after including it in invitations to ensure guests can access it. - [How do I edit my URL?](https://help.honeyfund.com/en_us/how-do-i-edit-my-url-BJOvDBtd1g.md): To update your URL click the Your Honeyfund URL tab in the Share page of your account click the dark blue EDIT URL button - [I changed my URL after I printed the QR code, help!](https://help.honeyfund.com/en_us/i-changed-my-url-after-i-printed-the-qr-code-help-B1M07rFuJg.md): Unfortunately once a QR code has been printed were unable to make updates to it Any changes to the URL after printing would render the QR code inactive ## Build and Share Your Registry - [How do I add, edit, and organize items on my registry gift list?](https://help.honeyfund.com/en_us/how-do-i-add-edit-and-organize-items-on-my-registry-gift-list-HJWCI_Hy1x.md): Easily customize your Honeyfund registry—add, edit, or reorder items, including gift cards, to share what matters most. - [How do I add specific gift cards to my registry?](https://help.honeyfund.com/en_us/how-do-i-add-specific-gift-cards-to-my-registry-S1d28dSkye.md): Add travel, dining, & retail gift cards to your Honeyfund registry- US customers only. - [I want a simple cash registry](https://help.honeyfund.com/en_us/i-want-a-simple-cash-registry-HJq6nIfuxl.md): Create a simple cash registry with Honeyfund. No fees for guests and flexible gift options. - [How do I make a QR code for my Honeyfund?](https://help.honeyfund.com/en_us/how-do-i-make-a-qr-code-for-my-honeyfund-B1AUwOHJ1l.md): To make a QR code for you to share with friends family log in visit the Share tab of your Honeyfund account Visit the Print Cards screen and pick the - [Where can I find printable registry cards?](https://help.honeyfund.com/en_us/i-need-printable-registry-cards.-BJKR8_SJye.md): You can download a PDF of printable registry cards from the Share page in your account Just click the Share link and then look in the column to the left for - [How do I share my page?](https://help.honeyfund.com/en_us/how-do-i-share-my-page-B1ArwpoY1g.md): To share your Honeyfund registry you can use the following URL which will take your guests directly to your Honeyfund page httpshoneyfundcom contactp - [How do I link my honeyfund to my wedding website?](https://help.honeyfund.com/en_us/how-do-i-link-my-honeyfund-to-my-wedding-website-r1IpLuSy1l.md): We know that adding a link to your wedding website can sometimes be challenging To add your Honeyfund link to your wedding website follow the instructions in - [How do I link another store registry?](https://help.honeyfund.com/en_us/how-do-i-link-another-store-registry-ryMuNhlSyx.md): From your dashboard choose Registry Link Other Registries from the menu on the left Fro m here click Add Registry or choose from our featured part ## Help for Gift Givers - [Why won’t my credit card process?](https://help.honeyfund.com/en_us/my-credit-card-is-not-being-accepted.-what-should-i-do-r1chL_H1yl.md): Troubleshoot Honeyfund credit card transactions. - [Did my payment go through?](https://help.honeyfund.com/en_us/did-my-payment-go-through-S1ZyvOrkkl.md): Ensure successful Honeyfund gift payments—check email, card info, and follow troubleshooting tips for smooth processing. - [When will the couple receive my gift?](https://help.honeyfund.com/en_us/when-will-the-couple-receive-my-gift-ByUBPurykl.md): Honeyfund gifts appear in the couple’s account within 1 business day and they’re notified by email. - [I accidentally sent two gifts, can I cancel one and get a refund?](https://help.honeyfund.com/en_us/i-accidentally-sent-two-gifts-can-i-cancel-one-and-get-a-refund-SyiSv_H11x.md): For questions about cancellations or refunds, contact us with gift details. - [How do I change or cancel my gift?](https://help.honeyfund.com/en_us/i-gave-a-gift-and-now-have-changed-my-mind.-how-do-i-cancel-my-gift-Bkf2Ldr1Jl.md): Honeyfund uses third-party payment processors—gifts go directly to couples, who control funds. Completed gift payments cannot be refunded. - [I need to view or print my gift certificate.](https://help.honeyfund.com/en_us/i-need-to-view-or-print-my-gift-certificate.-r1z1w_r1Je.md): Recover your Honeyfund gift certificate via the confirmation email or the couple’s registry page—contact support if you need help. - [Can I still contribute after the wedding?](https://help.honeyfund.com/en_us/can-i-still-contribute-after-the-wedding-SJPkvdHJke.md): Contribute to a Honeyfund honeymoon gift anytime—even after the wedding! - [How do I keep my gift a surprise?](https://help.honeyfund.com/en_us/how-do-i-keep-my-gift-a-surprise-H1U1wuSJJx.md): Honeyfund gifts go directly to the couple—names can be anonymous, but email is shared. Couples control notifications and surprise preferences. - [How do I edit my gift message?](https://help.honeyfund.com/en_us/how-do-i-edit-my-gift-message-BkdSDuH11g.md): Edit your Honeyfund gift message via the confirmation page link emailed after payment. - [How can I double the couple’s gift?](https://help.honeyfund.com/en_us/how-can-i-double-the-couples-gift-H1Q5tacIle.md): Honeyfund couples are automatically entered into the 2x challenge for gifts received through their Honeyfund Wallet. ## Privacy and Visibility - [How can I close my account?](https://help.honeyfund.com/en_us/how-can-i-close-my-account-Bkj8OSJ1g.md): Get help personalizing your Honeyfund account or easily close and reactivate it anytime—support is available every step of the way. - [Is my registry visible immediately?](https://help.honeyfund.com/en_us/is-my-registry-visible-immediately-BJYi13eSyx.md): Your Honeyfund registry is published online for guest contributions, with top-notch privacy and security measures to protect your information. - [What is the URL for my Honeyfund page?](https://help.honeyfund.com/en_us/what-is-the-url-for-my-honeyfund-page-SJLRI_H1Je.md): View or edit your Honeyfund URL! - [How do I password protect my registry?](https://help.honeyfund.com/en_us/password-protect-my-page-rJuu78JHkx.md): Control privacy with search engine hiding and guest passwords. - [How do I "unpublish" my registry to remove it from public access?](https://help.honeyfund.com/en_us/how-do-i-"unpublish"-my-registry-to-remove-it-from-public-access-S17j8OBJkl.md): Publish your Honeyfund registry online and control privacy with search engine hiding and guest passwords. ## Account Help and Contact Us - [How to Contact Honeyfund Support](https://help.honeyfund.com/en_us/how-to-contact-honeyfund-support-Bk50I_BJ1l.md): Need help with Honeyfund? Contact our support team by email or text. Real humans available 7 days a week with thoughtful responses. - [Why haven't I received my confirmation email?](https://help.honeyfund.com/en_us/i-haven't-received-my-confirmation-email.-BkQCUdryyg.md): To resend your confirmation email please visit your Account Settings There youll see instructions for resending your account confirmation email - [Trouble Logging In or Forgotten Password](https://help.honeyfund.com/en_us/trouble-logging-in-or-forgotten-password-By5ALdrJyl.md): Getting an error message when logging in is never fun If you see the message These credentials do not match our records please try manually typing your e - [Why is my account is disabled?](https://help.honeyfund.com/en_us/my-account-is-disabled.-H1jR8dr1kg.md): Your Honeyfund account will be disabled if your email address is invalid or if it was not confirmed within eight weeks of opening the account Accounts can - [Why has my balance been secured?](https://help.honeyfund.com/en_us/why-is-my-account-locked-B1iwPdBJyx.md): If you receive an error when trying to redeem your gift funds that your account is locked dont worry we can help We have a security feature in place - [General Troubleshooting](https://help.honeyfund.com/en_us/general-troubleshooting-SJoKxvaU1x.md): If you are experiencing an error it may be a simple browser issue If youre using a laptop or desktop computer we recommend using Google Chrome and the followi - [Why am I being asked to verify my identity?](https://help.honeyfund.com/en_us/why-am-i-being-asked-to-verify-my-identity-HJxdPdBJ1e.md): The security of our couples accounts and the funds they so generously receive from friends and family are of the utmost importance to us Honeyfund has impleme ## Wedding Gift Etiquette - [Where can I get more information about wedding gift etiquette?](https://help.honeyfund.com/en_us/where-can-i-get-more-information-about-wedding-gift-etiquette-HkPaI_r1ye.md): Here are some resources we found on the topic Huffington Post Top 10 Etiquette Rules You Can Break Dear Prudie at Slatecom EmilyPostcom Weddi - [Do we still need a traditional wedding gift registry?](https://help.honeyfund.com/en_us/do-we-still-need-a-traditional-wedding-gift-registry-S1Y6L_r11l.md): We recommend you create at least one conventional gift registry for the traditionalists on your guest list Its also nice to have for the bridal shower And th - [What if we don't have a wedding website?](https://help.honeyfund.com/en_us/what-if-we-don't-have-a-wedding-website-SkcpLOSyye.md): If you dont have a wedding website Honeyfund can stand in Since you can use Honeyfund to provide guests with wedding details like the date location accommo - [Is it proper etiquette to announce our registry in our wedding invitation?](https://help.honeyfund.com/en_us/proper-to-announce-registry-invitation-SJoaIOBykx.md): In all our research weve only found that it is not recommended to include this information directly on your invitation You can however include a seperate ins - [Who should pay the fee on a gift?](https://help.honeyfund.com/en_us/who-should-pay-the-fee-Hk3aLdB11e.md): Guests should never pay a transaction fee to give you the gift of funds Some cash registry sites justify their high fees by saying it is less than tax and gif - [Is asking for monetary gifts acceptable etiquette?](https://help.honeyfund.com/en_us/is-asking-for-monetary-gifts-acceptable-etiquette-Bk6p8drJyg.md): Though traditionally discouraged in American etiquette honeymoon registries and cash registries are much more common these days Platforms like Honeyfund allow - [How should we spread the word about our honeymoon registry or cash gift registry?](https://help.honeyfund.com/en_us/how-should-we-spread-the-word-about-our-honeymoon-registry-or-cash-gift-registry-SyCpL_Sk1l.md): See the previous questions for how to handle registry information in your wedding and shower invitations Read more about wedding registry wording Als - [Are we expected to have a registry? What if we don't want gifts?](https://help.honeyfund.com/en_us/are-we-expected-to-have-a-registry-what-if-we-don't-want-gifts-BJkC8dr11e.md): You might be thinking If gifts are not required why should we go to the trouble of creating a registry Simply put its a courtesy to your guests Your reg